FAQ
How do I play? +
There are 300 Mickey Mouse stickers across Metrocentre and Metro Oasis. Scan them using your smart phone to unlock rewards from retailers and for the chance to win tickets to Disney On Ice and a holiday to Disneyland Paris!
Visit unlockthemagic.co.uk, create an account and start scanning!
How do I win? +
Rewards will be unlocked once you have scanned 10, 30, 50 and 70 Mickey Mouse stickers. Once you have scanned 100 Mickeys, you are in the draw to win the holiday. Plus an extra entry into the holiday draw for every 50 stickers after 100 (5 possible total entries). We’ll draw one winner per week to win tickets to Disney On Ice. To be in the draw to win Disney On Ice tickets, simply scan a minimum of 10 stickers.
I’ve won a reward, how do I claim it? +
Once a reward is unlocked you can redeem the reward by clicking the ‘redeem now’ button. You will have 1 hour from clicking this button before it expires. Rewards will be left in the ‘rewards’ section for 7 days before they expire.
The QR reader isn’t working on my phone +
Please ensure you allow access for the website to use your camera to scan a QR code. Most modern smart phones are compatible to read QR codes. However iPhones which are older than an iPhone 7 may have issues, as older iPhones aren't compatible to scan QR codes. However any device with a webcam will scan a QR code which includes laptops and tablets.
Can’t find what you’re looking for? Visit themetrocentre.co.uk for more information. Or you could email your question at
info@unlockthemagic.co.uk